Privacy Policy

This privacy policy describes how we collect, use, and protect the personal data of our service users. This document is subject to changes and updates without notice.

How do we collect your data?

We collect users' personal information to provide and improve our service. We use the following methods to collect data:

Registration and Contact Forms

Personal data collected through registration and contact forms are those voluntarily provided by the user. The collected data is used to provide the requested service and to contact the user when necessary.

Analytics

We use Umami and Sentry, analytics services that put privacy first, to collect information about the use of our website.

The collected information is anonymous and is not used to identify individual users.

Umami and Sentry (in this case) were not provided through a third-party provider but were installed on our servers and are accessible at the following web addresses:

How do we use your data?

We use the collected information to provide and improve our service and to communicate with users. Specifically, we use the information to:

Provide the requested service

  • We use Sentry as an error tracking service to improve and resolve any bugs
  • We use Umami to monitor our website performance and collect information about site usage

Communication with users

We use the collected data to communicate with users via email or other means of communication

Problem Resolution

We use users' personal information and data collected through Umami and Sentry to resolve any technical issues or improve the service.

How do we protect your data?

At HyperBit SRLs, we take the protection of users' personal data very seriously, and we use the following measures to protect personal data:

Secure Servers

Users' personal data is stored on protected servers and accessible only to a limited number of people who need such information to perform their work and provide services. Each server is protected by a level 3 firewall and an Anti-DDoS protection system.

Anonymous Information

Information collected through Umami and Sentry is anonymous and is not used to identify individual users.

Do we share your data?

We do not transfer user data to third parties for commercial or advertising purposes. However, we may share data with third parties for legal purposes or problem resolution, always in compliance with data protection laws.

Open Source Software

All code of our service is Open Source and available for community review through our GitLab

Cookie Policy

We use cookies to improve users' experience on our website. Cookies are small text files that are stored on the user's device when they visit our website.

How can you contact us?

For any questions or concerns regarding privacy, users can contact our data protection officer through the following channels:

+39 0461 1819049
HyperBit S.R.L.s - Via Dei Prati 41/B, Pergine Valsugana 38057 (TN), Italy

Data Transfer

Our service does not involve any transfer of user data outside the European Union or the European Economic Area (EEA). In case of future data transfer, we will ensure that data is protected in accordance with data protection laws and that appropriate measures are taken to ensure the security of users' data.